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We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how latchkart Internet and its affiliates (collectively “latchkart, we, our, us”) collect, use, share, or otherwise process your personal information through latchkart website, its mobile application, and app -site (hereinafter referred to as the “Platform”).

Although you may be able to browse certain sections of the Platform without registering with us, please note that we do not provide any products or services within this Platform outside India. Your personal information will be stored and processed primarily in India and may have data protection laws that may differ from those in force in the country where you are located. By visiting this Platform, providing your information, or availing the product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, Terms of Use, and applicable service/product terms and conditions, and agree to be governed. Including but not limited to laws on data protection and privacy enforced by the laws of India. If you do not agree, please do not use or access our Platform.

Collection of Your Information

When you use our website, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the Platform.

We may track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.

About this Privacy Policy

This Privacy Policy describes how latchkart collects, uses, discloses, processes and secures any personal information you give us or we may collect from you. Should we ask you to provide us with certain information by which you can be identified when using the Services on our Platform, it will be used only in accordance with this Privacy Policy and/or our Terms and Conditions for Users. Under this Privacy Policy, "personal information" means information that can be used to directly or indirectly identify an individual, either from that information alone or from information that is combined with other information. Latchkart has access to about that person, except as otherwise specifically provided. Laws are applicable in your area. We will use your personal information strictly in accordance with this Privacy Policy.


Ultimately, what we want is the best for all our users. Should you have any questions about our data handling practices as summarized in this Privacy Policy, please contact us at to address your specific concerns. We will be happy to hear from you. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us.


We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case, you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your personal information here: link………. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.

Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

We contact you from time to time to provide our offers and information related to your business in order to maintain a relationship with all our users. If you have trouble with the process of contact, please contact the link

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

Grievance Officer

In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below

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